Holistic Business Ecosystem Components
Unveiling the Key Elements of our Unified Business Infrastructure for Seamless Operations and Enhanced Connectivity.
Admin Portal
The Admin Portal is a web app component with a user interface. It allows Admin Users to manage CRUD master entities (Store, Product, Price, etc.) and view all business reports about registered stores.
Employee Portal
This innovative platform streamlines operations, boosts communication, enhances collaboration, fosters teamwork, and empowers your team, ensuring unparalleled efficiency in the retail environment.
Customer Portal
The Customer Portal is a publicly accessible web app, enabling customers to purchase products and schedule appointments at their chosen store, enhancing user convenience in a seamless online environment.
Booking Dashboard
The Booking Dashboard is available as a web or desktop application, seamlessly integrated with a POS interface. It functions as a real-time online component tightly linked to a dedicated booking web service.
API Gateway
It functions as a crucial barrier between the user interface and backend components. Technically, it acts as the single secured endpoint for all UI requests that need to be sent to a server.
Master Data Service
The web service is responsible for performing CRUD operations on master data entities like Store and Product, managing Create, Update, Read, and Delete processes for seamless data management.
POS (Point of Sale)
The Point of Sale (POS) is a store-based desktop UI, allowing users to generate service invoices and manage sales offline. It syncs with the cloud at set intervals or upon user request.
System Architecture Overview
Navigating Through the Blueprint of Seamless Operations: Unveiling Integration, Scalability, and Reliability for Enhanced Performance.
- Integration
- Scalability
- Reliability
Join Us on the Journey
Pratham Business Suite invites you to join us on the journey to redefine how businesses approach Point of Sale. Whether you are a small local business or a large enterprise, we have the solutions to elevate your operations.
Contact UsHow the Pratham POS system architecture works
The Pratham POS system architecture is built as a set of connected services rather than a single application. A central Master Data Service holds products, prices and stores; an API Gateway routes every request; and the admin, employee and customer portals, the booking dashboard and the POS terminal all read from and write to the same data.
That matters commercially for one reason: a price changed once is correct everywhere. On systems where the website, the POS and the menu boards each hold their own copy, those copies drift — and the drift is usually discovered by a customer.
Why architecture matters when choosing a POS
Data consistency. One source of truth means your online menu, your in-store till and your signage cannot disagree with each other.
Offline resilience. Because the POS holds a local copy, it keeps trading when the connection drops and reconciles once it returns.
Scale without replacement. Adding a store adds a node rather than requiring a migration, which is what lets the Franchise Suite run across multiple locations.
Integration. A published API gateway is what allows Pratham POS to connect to 18+ Australian EFTPOS providers rather than being locked to one.
How data flows through the system
A sale at the terminal writes locally first, so the transaction completes whether or not the network is up. It then syncs through the API Gateway to the Master Data Service, where it becomes available to reporting, the admin portal and any connected store.
An online or QR order runs the same path in reverse: the customer portal writes the order, the gateway routes it, and the POS receives it as though it had been entered at the counter. That is why online orders print to the kitchen without any extra hardware.
Deployment options
| Suite | Deployment | Suited to |
|---|---|---|
| Offline mode | Built into every installation — trading, printing and stock continue locally through an outage and sync on reconnect | Every venue |
| Cloud Suite | Cloud-enabled with real-time sync and automated backups | Growing businesses needing remote visibility |
| Franchise Suite | Centralised across locations with per-store tracking | Multi-site and franchise operators |
All three run on Android, iOS and Windows.